Privacy Policy

Customers accessing, browsing, or otherwise using the website pharmexonline.com, missed call service, or mobile application indicate their agreement with Pharmexonline Vegetables & Fruits Pvt Ltd for all the terms and conditions mentioned below. Users are requested to read these terms and conditions carefully before proceeding.

A user refers to any individual, group, company, trust, society, legal entity, or any person who visits the website, mobile application, gives a missed call, places an order via phone, website, or mobile application, or browses www.pharmexonline.com.

Pharmexonline reserves the right to add, alter, change, modify, or delete any of these terms and conditions at any time without prior notice. The updated terms become binding on the user as soon as they are published on www.pharmexonline.com.

Pharmexonline deals in fresh fruits and vegetables and delivers orders directly to the user’s home (desired address).

Any user who gives a missed call or places an order via any number published or used by pharmexonline.com consents to receive calls, messages, or any further communication from Pharmexonline Vegetables & Fruits Pvt Ltd for promotional and telemarketing purposes within a week.

If a customer does not wish to receive any communication from Pharmexonline, please send an SMS with "NO OFFERS" to +963 967 799 398.

Pharmexonline accepts orders on all seven days, and delivery will be made the next day from the date of order placement, as products are procured fresh and delivered directly to the user.

The minimum order value is 200 Syrian Pounds. There are no delivery charges for orders worth 200 Syrian Pounds or above. In special cases, if permitted, for orders below 200 Syrian Pounds, a delivery charge of 40 Syrian Pounds will be applied.

Pharmexonline updates prices daily, and the price displayed on www.pharmexonline.com at the time of placing the order will be charged.

In the unlikely event of an incorrect invoice being generated for any reason, Pharmexonline Vegetables & Fruits Pvt Ltd reserves the right to issue a corrected invoice, and the user must pay the revised amount.

At times, it may be difficult to weigh certain fruits or vegetables exactly as per the ordered quantity. Therefore, a variation of up to 5% (higher or lower) may occur. The user agrees to pay according to the final invoice. Pharmexonline strives to deliver exact quantities but guarantees fair weight and dealings at all times, ensuring no significant variation.

If a product is unavailable or not of good quality, it will not be delivered and will be adjusted in the invoice accordingly. All rights in this regard are reserved by Pharmexonline. Images on the website are for illustrative purposes only and may not exactly match the actual product in size, color, or appearance, although we are committed to delivering the best quality.

All orders placed before 11 PM will be delivered the next day or as per the selected delivery date.